Monique Ho

Senior Associate
Los Angeles, CA

Monique is a Senior Associate at Cityfi, based out of Los Angeles. Monique is deeply focused in helping to transform the ways in which communities are supported and served by transportation systems and public services. As a multi-disciplinary planner, she leverages her professional experience working for public agencies and private mobility providers to translate data-driven policies to local and regional contexts to help realize their social and fiscal benefits for communities, policymakers, and public and private stakeholders. She has led and supported the development of emerging mobility road maps, pilot programs, program evaluation frameworks, and equity assessments for clients across the country 

Prior to joining Cityfi, Monique served as a transportation planner at Nelson\Nygaard guiding clients in navigating and strategically leveraging today's fast-changing transportation technology market in service of elevating community goals of access, safety, health, and sustainability. She delivered high-profile, cutting-edge projects and programs related to shared mobility planning, curb management, and mobility hub planning that involved bridging equity-focused GIS and qualitative analyses with ethnographic research and robust stakeholder engagement to craft actionable policy and program recommendations. 

Before joining Nelson\Nygaard, Monique helped shape, implement, and evaluate some of the nation's earliest micromobility pilot programs for the Los Angeles Department of Transportation and the San Francisco Municipal Transportation Agency. In these roles, she leaned on her operations background working with private mobility providers to develop innovative and scalable compliance programs and regulatory frameworks to support their growth and evolution. 

Education

  • UCLA, B.S. Physiological Science 

  • UCLA, M.U.R.P. Masters in Urban and Regional Planning (2019)

Contact: monique@cityfi.co

1. What originally drew you to cities?

Growing up in the Bay Area, I had always been drawn to the energy of cities, but it was really my first trip to Bangkok and Hong Kong as a kid that solidified my love for them. It was a formative experience that introduced me to so many different walks of life and ways of engaging with and moving through space. 

2. What do you feel happiest in your city/environment? 

Whether it's on a subway train, sitting outside a cafe, or exploring a new neighborhood on foot or by bike, I feel happiest when I'm fully immersed in sights and sounds of my surrounding environment. 

3. What is your favorite city?

Los Angeles. Despite having been here for nearly 10 years, there are still many pockets I have yet to explore. It's culturally diverse and has an exciting dining and art scene that are hard to beat.